Refund policy

Damaged, defective, or lost in transit

Email us at bean.and.bug.brands@gmail.com or use the contact page, with your order number. For damage, a photo of the item and the package helps. We will send a replacement or a full refund.

Other refunds

Get in touch and we'll do what we can to make it right. Email us at bean.and.bug.brands@gmail.com or use the contact page, with your order number.

Cancellations

Email us at bean.and.bug.brands@gmail.com or use the contact page, with your order number, before the order ships and we will cancel it and refund what you paid for the items. After it ships, the refund rules above apply.